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Will you warn me before my package expires?
We aim to send reminder emails at six months, three months and one month before expiry, but this cannot be guaranteed.
It is therefore your responsibility to use all prepaid scan credits before their expiry date.
Ultimately, it is for you to work your regime around our packages, not the other way round! So if you’ve “not had a chance to train” or “didn’t stick to my diet like I hoped” we’re not going to make an exception. Harsh but fair!
