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COMPLAINTS

Bodyscan works very hard at customer service, that’s why our customer reviews are more than 98% 5-star. We take any shortfalls in our service levels very seriously.

If you have a complaint we’d dearly love to resolve it quickly, so in the first instance, please:

Call 020 3490 4171

If you would like to put your complaint in writing, please:

1. email us at [email protected]
or
2. complete the form below
or
3. send a letter to:
Philip Chant
Managing Director, Bodyscan
c/o Stonehealth Clinic
36-38 Cornhill
London EC3V 3NG

We will respond to your complaint in writing within three working days of receiving it and we hope to resolve it to your satisfaction. In the unlikely event you are not happy with our response we encourage you to contact the CEDR.

Please check our FAQs first!

Our FAQs give info on Prices, Making a Booking, Having the Scan and Prepaid Packages.

QUESTIONS?