Privacy Policy

1. Introduction

This Privacy Policy outlines how Technoplex Ltd trading as BodyScan, located at 1634 Parkway, Whiteley, Fareham, Hampshire, PO15 7AH, and registered under company number 14179206, collects, uses, shares, and protects the personal information provided by users of our medical fitness testing facility and our mobile app. We are committed to safeguarding your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data Collection

BodyScan may collect personal data from users in the following ways:

Information provided voluntarily: When you register an account, make a purchase, or fill out forms on our website, we may collect personal information such as your name, email address, phone number, payment details, and sensitive personal information including health-related information, test results, demographic information (such as age, sex, or ethnicity), where permitted by law.
Information collected through our app: With your explicit consent, we collect health and fitness data such as workout activity, exercise logs, heart rate, and other fitness metrics (see section 4).
Automatically collected information: We may collect information about your device and browsing activity on our website, including your IP address, browser type, and referring website.

3. Use of Personal Data

BodyScan may use your personal data for the following purposes:

To provide and improve our services
To provide app features, including fitness tracking, progress insights, and cross-device synchronisation
To schedule appointments
To process transactions
To communicate with you, including appointments, results, and relevant updates
To personalise your experience on our website
To comply with legal obligations
To respond to inquiries and provide customer support

4. Health Data Utilisation

Our app collects and processes health-related information such as workout activity, exercise logs, heart rate, and other fitness metrics. This data is collected only with your explicit consent and is used exclusively to deliver core app features, including fitness tracking, progress insights, and cross-device synchronisation.

We do not sell or share your health data with third parties for their own purposes, and we do not use this data for advertising or marketing purposes.

If you choose to delete your account, all associated personal and health-related data will be permanently deleted from our systems (see section 8).

5. Data Sharing

BodyScan may share your personal data with third parties in the following circumstances:

With service providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
With legal authorities: We may disclose your information in response to a court order, or other official legal request.

6. Data Security

BodyScan is committed to protecting your personal data and employs appropriate technical and organisational measures to safeguard it against unauthorised access, disclosure, alteration, or destruction. All health information is stored securely, access is limited to authorised personnel only, and we adhere to industry best practices to ensure data protection.

7. Your Rights

Under GDPR you have the following rights regarding your personal data:

Right to access: You have the right to request access to the personal data we hold about you.
Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to erasure: You have the right to request that we delete your personal data under certain circumstances (see section 8).
Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to data portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

You may also control the information that we collect through the settings in your browser or mobile device. You may configure your browser to reject cookies and adjust the settings of your mobile device to prevent our app from obtaining location information. However, some parts of the Service may rely on cookies and location information to function properly and may not be available if you disable them.

8. Account Deletion

You can delete your account at any time through the settings on our website or in our app. Alternatively, you can request the deletion of your personal information by emailing info@bodyscanuk.com with "Delete my account" in the subject line, including your first and last name and the email address associated with your account in the body of the message.

We will action your request within one month. We may retain a copy of certain records where we are required to do so by law.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us by email at info@bodyscanuk.com or by telephone on 020 3490 4171.

10. Changes to this Policy

BodyScan reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.