Please carefully read the following terms and conditions for booking any of our services. These terms outline the agreement between you
(referred to as "you" or "the customer") and BodyScan.
1. Booking and Appointments
- All services are subject to availability
- Appointments can be booked online
2. Cancellation and Rescheduling
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Free cancellations or reschedules are allowed up to 24 hours before the appointment.
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Cancellations or no-shows within 24 hours of the appointment are non-refundable.
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If you cancel an appointment with more than 24 hours' notice, a credit is automatically applied to your BodyView account to rebook
a future Appointment. Appointments can be cancelled and rebooked a maximum of 3 times.
3. Refunds and Credits
Refunds
- Payments for appointments are refundable within 30 days of purchase.
- Progress credits are refundable within 30 days of purchase.
Credits
- Credits have a one-year expiry from the date and time of purchase.
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Appointments must be booked prior to the expiry, however you may use your credits for an appointment after the expiry date provided
the appointment was booked before the expiry.
- Expired credits are not redeemable or extendable to book an appointment.
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If you have an appointment booked with a credit that has exceeded the expiry date, you must reschedule the appointment within 24 hours.
If you cancel the appointment, this forfeits the credit.
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Credits are only transferable among existing customers who have previously attended an appointment with us.
We are not able to transfer credits from an existing customer to a new customer.
4. Fees and Payments
- Payment is due at booking or upon arrival for the appointment.
- Accepted methods: credit/debit card online.
- Prices are displayed on the website or provided upon inquiry.
5. Health and Safety
- Inform us of any medical conditions or concerns before your appointment.
- Our facility follows all relevant health and safety regulations, including CQC standards.
6. Accuracy and Interpretation
- Results are for informational purposes only.
- Interpretation should be done with a qualified healthcare professional.
7. Data Privacy
- Personal and health information is handled according to our Privacy Policy.
8. Changes to Terms and Conditions
- BodyScan can update or modify these terms at any time.
- Changes are effective immediately upon posting on the website.
By booking an appointment, you agree to these terms. For questions, contact BodyScan directly.